In line with current government guidelines, our offices at 51 Old Steyne remain open but with strict social distancing measures in place. These include but are not limited to perspex screens, floor markings, signage and sanitiser stations. As only one customer is permitted on the premises at any one time, we encourage you to contact us by email or phone wherever possible. Contractors requiring keys should contact the relevant Property Manager before visiting our offices and should wear a face covering on arrival.
With the Coronavirus situation changing on a daily basis, it is possible that our staff may need to resume remote working at short notice. This should not affect our service levels as we have systems, procedures and the technology in place to deal with another lockdown. In this eventuality, all remote staff would have access to email and calls to their direct line would be diverted to their mobile. In lieu of face-to-face meetings, we would once again use secure online video conferencing such as Zoom. For any general enquiries, we would ask that you email [email protected].
We shall continue to follow the guidance of our governing bodies, ARMA and RICS, in deciding whether site inspections and major works should take place. Site visit requests need to be authorised by senior management and are likely to involve pre-screening questions.
Our staff are always provided with the relevant protective equipment.
The health and wellbeing of our employees and customers, and the smooth running of our operations remain our priority. We shall continue to adhere to the latest advice from the National Institute for Health Protection but if you have any queries or concerns, please do not hesitate to get in touch.